I had been working a stressful job as a Team Leader for a Call Centre for about eighteen months. The hours were savage and I found myself constantly on the phone appeasing angry customers that no one else wanted to deal with. One of the other Team Leaders – Mark – had made it a […]

The only thing I ever hated about my job was having to be away from home a couple of nights a week but there are times now when I welcome it, though I would never say so to my wife, Sarah. Hearing my daughters chirp “goodnight” down the phone makes me feel bad, but then […]