As I get more immersed in the royal way of working — albeit as a member of the media — there is one overriding value system that seems to rule all encounters, and that is good old-fashioned courtesy.
From the security men to the personal secretaries, the tightly knit press team, the police on guard and most potently the royal couple themselves, politeness and respect for each and every one they meet is the order of the day.
While you would think this is a world governed by dictates — curtseys, bows, Your Royal Highness, Ma’am, look don’t touch, keep your distance — it’s actually not true.
When you meet Prince Charles and the Duchess of Cornwall, a quiet word from one of their retinue suggests you may like to curtsey or bow or shake hands, but it’s certainly not obligatory … if you do however, it will be appreciated. And that’s the kicker.
You see, the thing is when it’s put like that, even the most ardent Republican finds themselves bending at the knee.
Equally when the royal entourage talk to you it is softly and always preceded by ‘excuse me’, or ‘would you mind’, or ‘thank you so much’.
Little things perhaps, but it breeds an air of cordiality and calm which is echoed in the way the Prince and Duchess themselves treat each and every member of the public they meet.
This week I have been astonished at how enthralled people are by the royal couple.
There’s a sense of celebrity about them yes, but when people meet them they also seem to feel warmth and gratitude; gratitude for being noticed and for being part of history perhaps.
Related: When Maggie met Charles
In a world of texts, emails and increasing isolation, it’s heartening to see what a kind word, a solid handshake and creamy courtesy can do.
Could this be the real secret to the royal magic that has kept the Windsors ruling for so long?
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