If you’ve ever ventured into the wild world that is customer service, it should come as no surprise that those resulting exchanges can often be frustrating, maddening and sometimes, adult-tantrum-inducing.
Which is why we’re impressed with these customers’ (and employee’s!) cool-heads and humour, because we’re pretty sure we were less than civil when our most recent online shopping order came through wrong.
Take a look at our all-time favourite customer complaint exchanges.
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