1.“When people can’t put their rubbish in the bin even though there’s one at the door. If you’re passing it, you can throw it out.”
2.“When kids think it’s HILARIOUS to throw pickles at the window or roof. It’s not.”
3.“When they ask for a cheeseburger meal. WHAT SIZE? WHAT DRINK? We need specifics.”
4.(Before all-day breakfast launched) “When people come at 10.15am asking for a double quarter pounder when the menu boards clearly show breakfast.”
5.“When they ask for the whole meal fresh and complain when it takes too long. What do you expect?”
6.“Asking for chips with no salt in the middle of a rush. The worst.”
7.“When people get to the drive-thru speaker and tell you to wait a minute. Or when they scream at their kids in the car – it’s SO loud through the headset.”
8.“Complaining because the frozen coke is in defrost and can’t be used for about 10 minutes – it’s not our fault!”
9.“Changing their order after they’ve paid.”
10.“Don’t expect all-day breakfast to be fresh and ready at 3 in the arvo. It takes time.”
11.“When someone from the back of the car starts ordering at the speaker box. We can’t hear you! Just let the driver to say it.”
12.“Complaining about the size of their ice cream cone. If it’s two and a half swirls, we’ve done our job right.”
13.“Ordering food at the second drive-thru window. No, you missed your chance, buddy. You can go around again.”
14.“When people ask for sauce. We’ll happily give it to you… for 50c, please.”
15.“Or when people say they didn’t get their sauce at all. Suuuuure you didn’t.”
16.“We regularly sneak a nugget or lone fry when the customers aren’t looking.”
17.“When someone gets to the drive thru speaker box and says ‘hellooooo’ after 1.5 seconds. I’m here, just wait!”
18.“When customers have been waiting in line and still don’t know what they want when they get to the counter. What have you been doing for the past three minutes?”
19.“There have been customers who come to McCafe who honestly ask for a three-quarter shot, half skim, half full-cream latte with 1cm of froth. It’s the stuff of nightmares.”
20.“When a customer watches you put their food onto a tray and then when you give it to them, they’re like ‘Can I get that takeaway?’ Seriously?”
21.“When people drive past to the first drive thru window. How did you not see the speaker box?!”
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