Nicole Baxter, 21, from Belfast, noticed her scalp was becoming itchy, flaky and started to blister after regularly using Batiste dry shampoo.
She shared her story on Facebook, which has now been shared over 30, 000 times.
“Dry shampoo caused me to now have this bald patch on my head — which I still have and it may or may not grow back, but nothing can be done — and a terrible scalp for ages,” she wrote.
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“Just wash your hair people! It is not worth having this awful patch that I might be stuck with on the side of my head all because I can’t be arsed to dry my hair.”
Nicole was diagnosed with Triangular Alopecia and was then referred for a scalp biopsy.
She was told to stop using the products on her hair until her next appointment, six weeks later.
She claims that after she stopped using the dry shampoo, she noticed a dramatic difference in the health of her scalp.
However, Batiste has since responded to the claims saying, “As the UK’s number one dry shampoo brand for over 30 years, Batiste is committed to producing quality products which are used every day by our millions of happy customers.”
‘We would like to assure our customers that all our products are analytically tested for compliance to European Regulations.”
“Independent laboratories conduct in-depth safety assessments and clinical patch tests for all products prior to launch. All our products have been certified as safe.”
“As with any beauty product whether it be on the hair, body or face we recommend that you follow the usage guidelines and stop using it if sensitivity occurs.”
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